Terms of Service

1. Who we are

Drop Assist is provided by Rasmus Sandström, trading as Klareda Studios, at Istidsgatan 42, 906 57 Umeå, Sweden. Swedish organization number: 030522-3034. VAT identification number: SE030522303401. You can contact us at klaredastudios@gmail.com or by telephone at +46 70 526 39 11.

2. Accepting these terms

By creating an account or using Drop Assist, you agree to these Terms of Service. Starting a paid subscription also requires an explicit acceptance in Stripe Checkout. You must be at least 18 years old and legally able to enter into this agreement. If you do not agree, do not create an account, use the service, or purchase Pro.

3. What Drop Assist does

Drop Assist helps independent artists organize release preparation and promotion into a personalized plan. Plans are generated from the details you provide and deterministic planning rules. You remain responsible for checking your release, distributor, platform, tax, and legal requirements.

Drop Assist does not guarantee streams, reach, playlist placement, press coverage, revenue, or any other commercial result. The service is a planning tool, not legal, financial, tax, or professional music-industry advice.

4. Free and Pro

Drop Assist Free provides essential planning for one active release through release day. Drop Assist Pro provides the complete generated plan, promotion and post-release guidance, and unlimited releases while the subscription is active. A release plan unlocked while Pro is active remains unlocked for that account after the subscription ends.

5. Your account

You must provide accurate account information, keep your password secure, and promptly tell us if you suspect unauthorized access. You are responsible for activity under your account. One person may not use the service to access another person's private releases without permission.

6. Subscriptions and payment

Pro costs USD 7.99 per month, including applicable tax in the displayed total. It is offered primarily to individual consumers in countries where Stripe Checkout and Drop Assist can lawfully make the service available. Drop Assist does not currently collect business tax IDs or offer tax-exempt or reverse-charge Checkout. Your card provider may apply its own currency-conversion or cross-border fees.

Pro starts immediately after successful payment and renews automatically each month until cancelled. You can stop future renewals through Stripe Customer Portal from Settings. Normal cancellation takes effect at the end of the paid billing period and Pro remains active until then. Except where mandatory law requires otherwise, payments are not prorated or refunded for an unused part of a billing period.

Promotion codes may change the amount or duration shown in Checkout. The final total, currency, tax treatment, renewal terms, and any discount are shown before you confirm payment. Stripe processes payment details; Drop Assist does not store your full card number.

7. Withdrawal rights

If mandatory consumer law gives you a right to withdraw, including the usual 14-day right for many EU and EEA distance contracts, that right is not limited by these terms. The period for a service normally begins when the subscription contract is concluded.

By purchasing Pro, you expressly request immediate access during any withdrawal period. If you withdraw after access has started, you may be responsible for a proportionate amount for the service supplied before we received your request, where the law permits. Use the online withdrawal function available through your account or email klaredastudios@gmail.com. We will provide a receipt and handle any required refund under the law that applies to you.

You may use this model notice: “I hereby give notice that I withdraw from my contract for Drop Assist Pro, ordered on [date], for the account [email].” Include your name, the date, and enough information to identify the order.

8. Your content

You keep ownership of release information, artwork, notes, and other content you add. You give us a limited permission to host, process, resize, and display that content only as needed to operate and improve Drop Assist. This permission ends when the content is deleted, except for limited backup retention or where the law requires us to keep information.

You must have the rights needed to upload your content. Do not upload unlawful content, content that infringes another person's rights, malware, or sensitive personal information that is not needed for your release plan.

9. Acceptable use

You may not:

• break the law or another person's rights through the service;
• try to access another user's account, data, or private files;
• disrupt, overload, probe, or bypass the service's security;
• use automated methods to scrape or abuse the service; or
• use Drop Assist to support artificial streams, payola, or deception.

10. Third-party services and requirements

Drop Assist may refer to distributors, streaming services, social networks, payment providers, and other third parties. Their services and rules are controlled by them and may change. A link or planning suggestion is not an endorsement or guarantee that a third party will accept your release.

11. Availability and changes

We aim to provide a reliable service, but uninterrupted or error-free access cannot be guaranteed, especially during beta. We may maintain, secure, or change the service. If a material change reduces a paid service, any notice or remedy required by applicable consumer law will be provided.

12. Our intellectual property

Drop Assist, its software, design, brand, and original planning material are owned by us or our licensors. These terms give you a personal, limited, non-transferable right to use the service; they do not transfer ownership of Drop Assist to you.

13. Suspending or ending access

You may stop using Drop Assist and request account deletion. We may suspend or end access where reasonably necessary to protect users or the service, comply with law, address serious or repeated breaches, or discontinue the beta. Where appropriate, we will explain the reason and give notice.

14. Responsibility

Nothing in these terms excludes or limits liability that cannot legally be excluded, or any mandatory rights you have as a consumer. Subject to those rights, we are not responsible for decisions made solely from a suggested plan, third-party services, or losses caused by events outside our reasonable control.

15. Governing law and disputes

Swedish law applies to these terms, without taking away mandatory consumer protections that apply where you live. Please contact us first so we can try to resolve a concern. Consumers may also contact Sweden's National Board for Consumer Disputes (ARN) at arn.se where its requirements are met, or use another competent consumer dispute body or court.

16. Changes to these terms

We may update these terms when the service, law, or our business changes. We will show the effective date and give reasonable notice of material changes. If a change requires new consent, we will ask for it. Our handling of personal data is explained in the Privacy Notice.